Session Diagnostics | Workpsace @ TotalEnergies

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Session Properties

This page reports all informations regarding your current user session. You will find here useful informations regarding your connection, affected groups, VPN settings and allowed services.
You MUST provide the result of this page saved with the "save report" button at the end of this page as an attachment to every eventual incident ticket.

Session details

This section gathers all your session related informations. Before raising a ticket for a missing resource, please check on your authorized groups with your Total Manager and confirm with him that the groups that are listed below link you the requested resource.
If not, you should ask him to fill an appropriate Service Request (and not an incident).

Session Property	Value
Session ID	12345678
Session start time	18/04/2018 20:00:42
Session timeout	2400 seconds
Client OS	Microsoft Windows 10
Client User-Agent	Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.139 Safari/537.36
Client IP Address	192.168.16.59
Username (IGG)	L0442220
Authentication Method	DigitalPass
Authentication Details	Password authenticated
Authorised Groups	TGITS_BI_DEVOTEAM_TMS RC_PARTENAIRES_SAFIIS RC_NOVOGY MS_CALLIT_MONETIQUE_NL
VPN Status	running
VPN IP Address	1.2.3.4

VPN Options

In this section you will find useful informations describing your VPN properties and behavior. VPN Auto-Launching is a property that you can change in your session preferences (under your user menu once logged in).

VPN Option	Value	Set by Role
Windows HostChecker	No	N/A
MacOS HostChecker	No	N/A
Linux HostChecker	No	N/A
MobileOS HostChecker	No	N/A
Enable VPN features	Yes	N/A
Auto-Launch VPN	Yes	N/A
Enable L3 Routed VPN	Yes	N/A
L3 VPN Compression	Yes	N/A
Auto-convert L4 to L3 on Mac/Linux	Yes	N/A
Force L3 disabled	Yes	N/A
L3 Source-NAT	Yes	all roles
L3 Lease-Pool	/Common/Pool_General	all roles
Enable L4 Tunneled VPN	Yes	N/A

L3 Routed VPN Rules

This section describes the VPN routes that are provided by your connection when your VPN is launched. These routes can provide UDP as well as TCP services.

Rule

Description

Set by Role

L4 Tunneled VPN Rules

This section describes the VPN tunnels (L4 TCP port redirections) that are provided by your connection when your VPN is launched. These tunnels do not create routes, but are intercepted at Windows Socket (Winsock) level and are redirected transparently thru a port-mapping service to the VPN gateway.
On MacOS and Linux workstations, these L4 tunnels are not supported, and will be automatically converted to L3 routes if the option Auto-convert L4 to L3 on Mac/Linux is set by in your VPN options; they will be ignored (bypassed) if not."